Hopper’s Castle is backed by over 20 years of experience in the industry.
Hopper’s Castle is licensed with TSSA and has a $5 million insurance policy.
The company itself was launched in 2013 with the goal of providing affordable party equipment to parents for their children. Since that time the company has grown a great deal however we maintain the same principals as we had from the start. Those principals start with keeping our equipment affordable to the public as well as providing our customers with the opportunity to experience the best possible customer care in the industry. We take great pride in the service aspect of this industry, something that has been neglected with most other companies in operation today.
Our intention is to provide you with more than just an inflatable. Ask us questions, our entire team here at Hopper’s including event staff are extremely knowledgeable and will take the time to answer every question and will help you to select the right inflatable based on your venue, audience and most importantly your budget. We have something for just about every occasion, no matter how big or small.
When selecting a company for your event, look for professionalism above all else. A good indication of professionalism; does the company you are considering answer their phone when you call them? There is nothing worse than getting a voice mail every time you call or not getting a quick response. Here at Hopper’s “Our phone should be answered every time it rings”. Go ahead and test that statement out, call us now at 647-966-5867 . Office hours are 7:00am-11:00pm, 7 days a week and operating hours are 24-7.
We ask all our customers to “do your homework” when it comes to selecting a company that will will handle your event. When doing this work, make sure the company that you are considering has credible reviews. Negative reviews are not always bad, be sure to read them carefully to see what the issue was and more importantly how it was corrected and handled. If you are renting for any public event such as schools, churches or corporate events, make sure the company you choose is insured and licensed by TSSA.
There is a difference; most renters will not notice the difference between a bouncer that was cheaply made and one that is genuine while searching online. Most of our inflatables have been customised for us in some way and all are manufactured in the US. The difference is not only quality and appearance but also in functionality. A cheap inflatable will simply not give the same bounce as most of our inflatable’s here which are built with taller bases for maximum performance, durability and are designed to handle more weight making most of our units suitable for adults.
Putting smiles on kid’s faces is the nature of our work. Our job is truly rewarding in many different ways but the part which we all love the most is the look of amazement on every child’s face when they see an inflatable go up in front of them. That moment is priceless to all of us and it’s our pleasure to help you create that moment for them.